Human-Centered Fintech: UX That Builds Trust
Transparent fees, plain-language microcopy, and progressive disclosure reduce support tickets and anxiety. One change—renaming a button—cut abandonment by 14%. What’s your best example of simple words saving complex journeys? Share it with the community.
Human-Centered Fintech: UX That Builds Trust
Great apps plan for failure: retries, idempotent requests, and clear receipts when networks flicker. A driver saw two charges; the app explained the hold instantly. How do you turn outages into moments of earned trust?